![]() Those who buy or acquire their mattress from the original owner or an unauthorized retailer will not be entitled to warranty protection. Warranty coverage is exclusively extended to original owners who purchase their Lucid mattress directly from the company or an authorized retailer.Original proof of purchase will be required. Customers who wish to file a warranty claim should contact Lucid by email.‘Alteration or repair by unauthorized representatives’.Burns, cuts, tears, stains, and other types of damage that result from owner misuse, improper cleaning, and/or inadequate foundational support. ![]() These issues are both considered standard wear and tear.
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